Privacy Policy

We collect information you provide directly and information gathered automatically as you use our Site:

Personal Information:

• Name, email address, phone number, and shipping address when you place an order, create an account, or contact us.
• Payment details (e.g., credit card numbers) processed securely through our payment providers—we do not store full payment information ourselves.
• Information you submit for our trade-in program (e.g., contact details and book descriptions).

Automatically Collected Information:

• IP address, browser type, device information, and browsing activity (e.g., pages visited, time spent) via cookies and similar technologies.
• Order and shipping tracking data to fulfill your purchases.

Optional Information:

• Preferences or feedback you share (e.g., newsletter sign-ups, survey responses).

We use your data to operate our business and enhance your experience:

• Process and fulfill orders, including shipping books and merchandise from our porch to yours nationwide.
• Manage subscriptions, including billing, delivery, and account updates.
• Process trade-ins and issue store credit for acceptable used books.
• Communicate with you about orders, account updates, or customer service inquiries.
• Send promotional emails or newsletters (you can opt out anytime).
• Improve our Site, products, and services through analytics and feedback.
• Prevent fraud, ensure security, and comply with legal obligations.

We do not sell your personal information. We share it only as necessary:

• Service Providers: With trusted third parties (e.g., payment processors, shipping carriers) to complete transactions and deliveries. These partners are bound to protect your data.
• Legal Compliance: If required by law, subpoena, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of our assets.

• We use cookies to enhance functionality (e.g., remembering your cart), analyze Site usage, and personalize content.
• You can manage cookie preferences through your browser settings, though disabling them may limit Site features.

• Account: Update your information or subscription preferences in your account dashboard.
• Emails: Unsubscribe from marketing emails via the link in any message or by contacting us.
• Trade-Ins: Participation is voluntary; you control what information you provide.

• We use industry-standard encryption (e.g., SSL) to protect your data during transmission and storage.
• While we strive to safeguard your information, no system is 100% secure. We're not liable for unauthorized access beyond our reasonable control.

• We keep your personal information only as long as needed to fulfill the purposes outlined here (e.g., order processing, legal requirements), typically up to 7 years for tax and accounting purposes.
• Inactive account data may be deleted after 2 years of non-use, unless you request otherwise.

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If we learn we've collected such data, we'll delete it promptly.

As we only ship within the U.S. and operate from Douglas, GA, your data is processed and stored in the United States. We do not transfer it internationally.

• You may request access to, correction of, or deletion of your personal information by contacting us. We'll respond within 30 days, subject to legal obligations.
• Georgia residents may have additional rights under state law—contact us for details.

Our Site may link to external sites (e.g., payment processors). We're not responsible for their privacy practices. Review their policies separately.

We may update this Privacy Policy as our business evolves. Changes take effect when posted on the Site. Check back periodically, as your continued use signifies acceptance.

For questions, requests, or concerns about your privacy:

Email: support@paperbackporch.com